Privacy statement

PIACARITA is committed to protecting your privacy. When processing personal data, we comply with the Finnish laws and regulations on privacy protection.


The keeper of the register

PIACARITA Oy (business ID number 3241012-7). Kölitie, 00870 Helsinki.


Contact information

PIACARITA data protection officer:


Register name

PIACARITA register of online customers.


Purpose of processing personal data (use of the register)

The purpose of the register is to maintain records of the online customers of PIACARITA Oy, and to archive and process customer orders. The register can also be used to carry out customer surveys, to perform various marketing activities, including customer communications, and for statistical purposes.


Information contained in the register

  • First and last name
  • Contact information (postal address, e-mail address, telephone number)
  • Content of orders
  • Tracking information, order history, complaints, feedback and other information related to customers, such as communications and those activities in social media channels that are related to the keeper of the register
  • Information related to participations in sweepstakes and competition
  • Direct marketing permissions and prohibitions


Information automatically collected by the online store

In addition to what is described above, we process your personal data when you shop on our website, even if you have not registered as our customer or logged into our service. The following information is processed for all visits to the website by utilizing cookies:


  • Time of browsing and session duration
  • What links or ads you click on and what ads or other content you have viewed


Sources of data and disclosure of information

Personal data is collected from the registered person herself or himself.


Personal data is also collected and updated from generally available sources in accordance with the applicable legislation. The marketing and communication register also collects information from external services or applications, such as Facebook, Instagram, other social media channels, trade fairs and events, customer meetings and partners.


The information that you submit through any of the forms on our website will not be passed on to third parties or used for direct marketing purposes without your consent.


Protection of the register and data storage

The online customer register is stored electronically and is properly protected from outsiders.


Only authorized persons have the right to use and maintain the information in the register. Each user has a personal username and password.


The information collected in the register is stored only for as long and to the extent necessary in relation to the original or compatible purposes for which the personal information was collected.


The need to retain personal data is assessed every three years, and the data related to a registered person is removed from the register six years after the customer relationship of the registered person with the keeper of the register has ended, and the obligations and measures related to the customer relationship have been completed. Accounting documents are kept for six years after the end of the accounting period.


Right of inspection

In accordance with § 26 of the Personal Data Act, the registered person has the right to check what information concerning her or him has been stored in the personal register. The inspection request must be sent in writing and signed to below address: